Automotive News has a as guest column out regarding what service managers need to do to get more loyalty from customers.
It’s written by a CEO who isn’t necessarily unbiased, but the topic got me thinking — when it comes to service, what would work for you?
Loyalty reward programs? Coupons for maintenance? Pick-up and drop-off options? Something else?
You know what to do. Go ahead and sound off below.
[Image: Grand Warzawski/Shutterstock.com]
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